Frequently Asked Questions

Ordering

Are VOWHOUND products made to order?

Yes. Our apparel is printed after an order is placed through our fulfillment partner. This means your order goes through production before it ships.

Can I edit or cancel an order?

Email vowhound@gmail.com as soon as possible with your order number. We will try to help, but changes and cancellations are not guaranteed after production begins.

Shipping and tracking

How long will my order take?

Every item requires production before shipping. Delivery timing can vary by product, destination, carrier conditions, and order volume. Use the estimate shown during checkout or on your order-status page as the best current estimate.

How do I track my order?

When tracking becomes available, it is sent to the email address used at checkout. You can also open the order-status link in your confirmation email. If an order contains multiple items, they may arrive in separate packages.

Where are products made?

Orders are fulfilled through a third-party print-on-demand network. The production location may vary by item and delivery destination.

Sizing and care

How do the shirts fit?

The current T-shirt collection uses a classic unisex fit. Review our Size Guide and compare the garment measurements with a shirt you already own. Choose a larger size for a more relaxed or oversized fit.

How should I care for my shirt?

Wash cold, inside out, with similar colors. Tumble dry low when needed. Do not iron directly over the printed artwork, and avoid bleach unless the garment-care label specifically permits it.

Returns and product issues

What if my item arrives damaged, misprinted, or incorrect?

Contact us promptly at vowhound@gmail.com with your order number and clear photos of the item and packaging. We will review the issue and provide the next steps.

Can I return an item because I selected the wrong size or changed my mind?

Because products are made to order, preference-based returns and size exchanges are not automatically guaranteed. Review the Returns & Refunds page before ordering and contact us before sending anything back.