Returns & Refunds
30-day issue reporting window
VOWHOUND accepts returns or claims only for items that arrive damaged, defective, misprinted, or incorrect. Contact vowhound@gmail.com no later than 30 days after delivery.
Please include your order number, a description of the issue, clear photos showing the full item and the problem, and a photo of the packaging or shipping label when relevant.
Wrong size, color, or change of mind
Items ordered in the wrong size or color by the customer, and items no longer wanted because of a change of mind, are not eligible for return. Please review product details and the Size Guide before ordering.
Exchanges
We do not offer exchanges.
Damaged, defective, misprinted, or incorrect items
After review, an eligible claim may be resolved with a replacement, refund, or another appropriate solution. Do not mail an item to a return address unless we provide written instructions.
Order changes and cancellations
Contact us immediately if you need to request a change or cancellation. Once production begins, an order might not be editable or cancelable.
Refund timing
Approved refunds are issued to the original payment method. The time required for the credit to appear depends on the payment provider or financial institution.
Contact
Email vowhound@gmail.com and include your order number. We aim to respond within 1–2 business days.