Refund policy

Terms of Service

These Terms of Service govern your use of the VOWHOUND website and your purchase of products from VOWHOUND. By visiting our store, placing an order, or otherwise using our services, you agree to these terms. If you do not agree, please do not use the store.

1. Store Use

You may use this store only for lawful purposes. You agree not to misuse the website, interfere with its security or operation, attempt unauthorized access, transmit harmful code, or use the store in a way that violates the rights of VOWHOUND or others.

2. Products and Availability

VOWHOUND sells dog-inspired apparel, accessories, and related products. Many products are made or printed to order through third-party fulfillment providers.

Product availability, colors, sizing, materials, features, and designs may change. We make reasonable efforts to display products accurately, but screen settings and production differences can cause minor variations.

3. Orders, Prices, and Payment

Prices are shown in the currency displayed at checkout and may change without notice. Applicable taxes, shipping charges, discounts, and other amounts are shown during checkout when relevant.

You agree to provide accurate billing, contact, and delivery information. We may refuse, limit, or cancel an order when reasonably necessary, including for suspected fraud, pricing or inventory errors, payment problems, or misuse of the store.

If a paid order is canceled by us, any amount due back will be handled through the original payment method as applicable.

4. Shipping and Delivery

Shipping options, costs, estimated delivery timing, and related information are governed by our Shipping & Delivery policy.

Production and carrier delivery estimates are not guarantees. Customers are responsible for providing a complete and accurate shipping address.

5. Returns and Refunds

Returns, replacements, and refunds are governed by our Returns & Refunds policy.

Because many VOWHOUND products are made to order, eligibility can differ from mass-produced retail products. Please review the Returns & Refunds policy before purchasing.

6. Intellectual Property

The VOWHOUND name, branding, original artwork, graphics, photographs, website content, and other materials made available through the store are owned by or licensed to VOWHOUND and are protected by applicable intellectual-property laws.

You may not reproduce, sell, distribute, modify, or commercially exploit these materials without permission, except where the law allows otherwise.

7. Third-Party Services

Our store is powered by Shopify and may use third-party providers for payments, fulfillment, shipping, analytics, or other services.

Those providers may process information or provide services according to their own terms and privacy practices. Links to third-party websites are provided for convenience and do not make VOWHOUND responsible for their content or services.

8. Accuracy of Information

We try to keep store information accurate and current, but occasional errors, omissions, or outdated information may occur.

We may correct errors and update information when appropriate, including after an order is submitted where permitted by law.

9. Disclaimer and Limitation of Liability

To the fullest extent permitted by law, the store and its content are provided without warranties beyond those that cannot legally be excluded.

VOWHOUND is not liable for indirect, incidental, special, or consequential losses arising from use of the store or products where such limitations are permitted.

Nothing in these terms limits rights or remedies that cannot be waived under applicable consumer law.

10. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the store, your violation of these terms, or your infringement of another party's rights.